What is a phone warranty?

In this blog we will run through all the common questions asked about smartphone warranties and what phone repair services Fónfix can provide for you.

 

Q. What is a warranty?

 

A. Firstly, here is a definition of a warranty - A warranty is a type of guarantee that a manufacturer or similar party makes regarding the condition of its product. It also refers to the terms and situations in which repairs or exchanges will be made in the event that the product does not function as originally described or intended.

 

Q. What does a smartphone warranty cover?

 

A. A smartphone warranty covers all manufacturer faults - poor battery life, audio issues etc. within a specific period of time. Smartphone warranties do not include physical damage - cracked glass or screen, cracked back cover, dents or damage to the housing and liquid damage - exposure to damp, moisture or water.

 

Q. What manufacturers do Fónfix provide warranty repairs for?

 

A. Samsung, Apple, Huawei, Sony, Nokia, Motorola, Alcatel, Google, Doro, Xioami, Razer, CAT, LG and ZTE.

 

Q. Are all phone warranties the same?

 

A. The simple answer is no, every manufacturer bar Apple (12 months) offer 24 months warranties, but they all vary slightly, so make sure to do your research and read the small print.

 

Q. What is the next step if I think I am eligible for a warranty repair?

 

A. We recommend you double check on our warranty status checker and then send it through to us for a manufacturer approved repair or replacement handset.

 

Q. What do I do if I am out of warranty? 

 

A. We offer out of warranty repairs too. We are Ireland's largest and only manufacturer approved repair centre and we provide a nationwide pick-up and return repair service and we have expert technicians in 6 prime walk-in repair locations across Ireland.

 

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Don't forget to check your warranty status to see if you are eligible for a free phone repair.

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